Questions about a result, payment, privacy request, or refund are handled by email.
Customer support
Email support@evertrace.me. Include the email used at checkout and the private result link when your question concerns a purchase.
Response information
Do not send card numbers, passwords, government identification, or other sensitive information by email. Support may ask for limited purchase details to locate an order.
Entertainment notice
Evertrace creates fictional personalized readings for entertainment purposes only.